Technology Helpdesk
Click the link below. It will open in a separate tab. Be sure to click Log In with Google:
- Click the link above
- Click Log in with Google (if prompted)
- If you see a "Profile" Screen, check your building and room, then click Submit at the bottom.
- Complete the form with the details of your request. Please enter as much detail as possible in the Description. Screenshots can also be pasted into the description.
- Click Submit Work Order
- You will receive an email confirmation of your request
Click Here to View a Tutorial Video
Available through September 30, 2024 ONLY:
Email a Request, Question or Issue
helpdesk@pembrokek12.org
Why email Helpdesk? Email us with any technology-related question, issue or request. Emailing Helpdesk instead of an individual tech team member helps us to expedite your request.
- You must send the email from your work email address.
- Include your building and room number and the best time for us to visit or contact you regarding your request.
- Include as much detail in the email as possible. Examples of important details to include: the type of device you are having trouble with, the name of the program that you are having difficulty with, any error messages, the link you cannot access, etc.
- Please watch for email communications regarding your request. When the work is complete, you will receive an email to let you know. If your request requires more time (eg. parts must be ordered), you will receive an emailed copy of your request with an explanation in the "Note" section.