Absence Management for Substitutes
Absence Management for Substitute Teachers
Logging in on the Web
- Click the link below. Absence Management will open in a new tab. You will be able to click back to this tab to continue following these instructions.
- Enter your ID number and PIN
- Click Login.
Can’t remember your login info?
If you’re having trouble logging in, click the Login Problems link next to the “Login” button for more information.
Finding Available Jobs
Frontline makes it easy to find available jobs right on the homepage. Jobs available for you to accept show in green on the calendar and in list form under the “Available Jobs” tab. To accept a job, simply click the Accept button next to the absence. If you do not want to accept this job, click the Reject button, instead.
Getting Help and Training
If you have questions, want to learn more about a certain feature, or want more information about a specific topic, click the Help tab to go to the Frontline Learning Center to search the knowledge base of help and training materials.
Using Frontline on the Phone
Not only is Frontline available on the web, but you can also find and accept available jobs, manage personal information, change your PIN number, and more, all over the phone.
To call dial 1-800-942-3767. You’ll be prompted to enter your ID number (followed by the # sign), then your PIN number (followed by the # sign).
When calling Aesop, you can:
- Find available jobs – Press 1
- Review or cancel upcoming jobs – Press 2
- Review or cancel a specific job – Press 3
- Review or change your personal information – Press 4
When Frontline Calls You:
If an available job has not been filled by another substitute two days before the absence is scheduled to start, Frontline will automatically start calling substitutes, trying to fill the job. Keep in mind, when Frontline calls you, it will be calling about one job at a time, even if you’re eligible for other jobs. You can always call into Aesop (see “When You Call Frontline" section above) to hear a list of all available jobs.
When you receive a call from Frontline, you can:
- Listen to available jobs – Press 1
- Prevent Frontline from calling again today – Press 2
- Tell Frontline the Sub it is trying to reach is not available – Press 3
- Prevent Frontline from ever calling again – Press 9
If you are interested in the available job, Press 1. You will be asked to enter your PIN number (followed by the # sign). At this point, Frontline will list the job details, and you will have the opportunity to accept or reject the job.