Introducing FirstView

In continued partnership with our transportation provider, First Student, Pembroke Public School District is launching FirstView^®, a bus tracking and parent communications app for your smartphone or desktop.

Live Tracking

The FirstView^® map screen shows you the location and direction of your student’s bus, your student's stop schedule for the current day and timestamps for school arrivals and departures. You’ll know when the bus arrives to or departs from school.

Predictive Stop Arrival Times

Analyzing route and real-time GPS data, it determines an estimated time of arrival to your stop provided on the FirstView^® map. The app is designed to provide parents with a better guideline for bus location and ETA. Students should still be at their assigned bus stop 10 minutes prior to the estimated or scheduled arrival time.

Custom Alerts and Messages

Set up push or email notifications alerting you when your student's bus is a chosen distance or number of minutes away from your stop.

Multi-Stop View

Buses for all your students can be tracked with FirstView^®. Using individual colors for each student, every selected stop appears on the map simultaneously for easy viewing.

Additional User Notifications

Connect up to three additional email accounts (including your own) to receive email alerts. This is a great feature for grandparents or caregivers!

Available in Multiple Languages
English, French (Canadian), Spanish, Vietnamese, Oromo, Chinese, Amharic, Tagalog, Somali, Tigrinya are available based on your phone’s language settings.

Secure and Easy Access

FirstView^® requires a password-protected account for app set-up. This way, only you can view your student’s stop! These codes are provided to you by your district.

Codes for children at Bryantville, Hobomock, North Pembroke and Pembroke Community Middle School have been sent home in backpacks. Codes for Pembroke High School have been emailed to parents. 

Dedicated Customer Support

We are here to help you. Whether you are having trouble getting started with FirstView^®, not seeing correct data or have an idea to make FirstView^® better, we want to hear from you!

Contact FirstView^® Monday – Friday (Support provided in English only):

Calling the toll-free phone number 888-889-8920 from 7:00 a.m. EST to 5:00 p.m. EST

Emailing Customer Support at support@firstviewapp.com

Using the in-app “✉” button to provide feedback

For more information and to download the app, please go to www.firstviewapp.com.